Help

Welcome to Wapaskwa

General Support

For all other support inquiries.

Brightspace, online learning log-in support.

the difference between My Home and Course Home Page.
Pinning your courses to your My Home Page.
Navigating to My Home and Course Home Page.
News and calendar widgets on My Home and Course Home Page.
Exploring the basics of the Content of a course, mostly focusing on the notion that the units/modules are listed on the left and that each type of page has a different icon (web page, pdf, word etc) and that once a page is visited it will show a check mark instead of a dot.

Allowing Popups in Mozilla Firefox
Adobe Connect System/Speed test
Logging into the online room in Brightspace D2L
Interacting with the online room (how to chat and download files and make a pod fullscreen)
Performing an Audio setup in Adobe connect classroom.
Troubleshooting sound issues.
Locating and interacting with archived recordings.

Icons for PDF, word and dropboxes in content.
downloading and saving files to work with (pdf and word)
submitting assignments by dropbox, email or fax.
checking your grades.
reviewing grade feedback and links in feedback (assignment return, content links, etc)

Where to find them under the student menu (or in content)
How to tell number of attempts
How to tell how many attempts taken.
How to tell start dates/end dates/always available status
How to complete a quiz. Different types of questions you will see in quizzes.
How to review submission.
How to save as you go….how important it is to save as you go.
How to submit quizzes.
How to review your quizzes in grades…sometimes mark is automatically populated and immediately available.

Where to find the student drop down menu – its the same in every course.
Attendance – how to check your attendance and what is the schema used.
Awards – used in some classes but not others and what they are and how they could possibly be earned.
Checklist – used in some classes – how to use.
Classlist – what it is and how to use it for communication, also how green dot indicates user is online.

Discussions – where to find on student menu, how to create a thread, how to reply to a thread.
Dropbox – brief overview once again of dropbox.
Email – very quick review of email and being comfortable with it.

Glossary – dictionary for the course. not all courses use them.
Grades – reviewed in a previous video. reminder to check grades often.
Links – website links that the teacher might want you to have easy access to. Not used in all courses.
Locker – how to create folders for each course and store files.
Quizzes – reviewed in a previous video. Reminder of what to look for and to save as you go.
Surveys – are like quizzes but not for marks….and a little differently organized. Some courses use them some don’t.